Our staff and trustees

Janine is an experienced leader with over three decades of experience in the energy efficiency and sustainable energy sector. She brings extensive knowledge of the policy and regulatory environment governing the UK energy market, alongside a strong technical background and deep understanding of the social and economic challenges faced in addressing net zero and fuel poverty.

Before taking on the role of CSE Chief Executive in 2024, Janine held the role of Deputy Chief Executive and before that Director of Development & Communications, overseeing an eight-fold growth and the diversification of CSE’s funding base since she joined the charity in 2000.

Prior to joining CSE Janine’s career spanned roles in private consultancy, research, central government, industry and the third sector. She has advised on changes to energy standards in building regulations, authored best practice guidance on energy efficiency for housing, designed national energy efficiency schemes and worked on local and national public energy awareness campaigns.

Janine currently sits on the Independent Stakeholder Group for the National Energy System Operator, is a member of the Advisory Panel for National Grid’s Distribution System Operator and is chair of Retrofit West Community Interest Company, which CSE set up to grow home energy retrofit services across the West of England. She is also a non-executive Director of a community-benefit society where she lives in the Forest of Dean which has developed and owns two 500KW wind turbines.

Matt joined CSE as Director of Finance and Operations in October 2022, overseeing the finance, HR, IT, training and administration and facilities functions across the organisation.

Prior to CSE, he has worked for over 30 years in senior finance positions across a range of sectors, from local government, through public healthcare, publicly funded education, and into the private, commercial sectors of publishing, marketing and engineering, across two continents.

Matt is a member of the Chartered Institute of Public Finance & Accountancy (CIPFA).

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Keith is responsible for delivering community energy projects in the Local & Community Empowerment team. He has over a decade of experience in working with civil society organisations, governments and community groups around the world to help them achieve their social and environmental goals.

Keith began his career at Plan UK, focussing on community development, where his work took him to live in Haiti and Mali. He subsequently joined WWF where he first led the people-centred conservation programme and then supported the development and strengthening of WWF’s offices in the global East and South. Keith has experience in the delivery of large-scale and multi-stakeholder projects with skills in project design and planning, communication, engagement and learning.

Since joining CSE, Keith has led our Next Generation project, a grant fund and support programme designed to help community projects that develop decarbonised energy business models. He has also managed the Community Energy for All grant programme for the Joseph Rowntree Charitable Trust and is managing Micro:bit.

Keith has a BA (Hons) in History and Politics from the University of East Anglia and a MSc in International Development from London South Bank University.

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Charlotte leads CSE’s Research and Analysis team. She is an expert in social justice and low carbon transitions and has a track record of delivering high impact, collaborative research and innovation projects. She is part of CSE’s Senior Leadership Team and oversees two work programmes: Fairness and Local Authority Support for Net Zero. Charlotte joined CSE’s Research and Analysis team after spending 10 years as a social scientist at University College London’s Energy Institute. She has strong social research skills, specialising in mixed methods approaches and interdisciplinarity. Charlotte also sits on Scottish and Southern Electricity Network’s DSO advisory board.

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Ian joined CSE in 2001, and in 2023 became Director of Development and External Affairs.

Before that he was Director of Household Energy Services where he oversaw award-winning advice projects including WHAM, Futureproof, TEA and advice line support for WPD and OVO customers.

Ian has considerable knowledge of energy policy, from legislative framework to practical on-the-ground delivery. He also has considerable expertise in energy and consumer behaviour.

He is a leading expert on the distributional impacts of energy policy and his work in this area includes the development and application of the Distributional Impacts Model for Policy and Strategic Analysis; designing carbon taxation to protect low-income households for the Joseph Rowntree Foundation’s New Insights programme; examining the distributional impacts associated with UK climate change policy; analysing the impact of the UK-wide feed-in tariff on low income consumers; and researching into the nature, prevalence and distribution of fuel poverty in non-traditional homes in the UK.

Prior to joining CSE Ian was based at the University of Birmingham Department of Public Health & Epidemiology as a researcher, and also worked as a project assistant at Ecotec.

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Paul joined CSE in December 2009. As the Head of Household Energy Services, he overseas operational management which includes recruitment, staff training and project planning. His previous role as project manager focussed on innovate projects from a wide range of funders designed to support people in or at risk of fuel poverty and help end the misery of cold homes.

Prior to CSE Paul previously worked for charities such as Severn Wye Energy Agency, the Barn Owl Trust and Moor Trees. He achieved a first class BSc (Hons) in Wildlife Conservation from the University of Plymouth. At CSE he has gained City & Guilds 6176 Energy Awareness and City and Guilds 6176 Renewable Energy in the Home qualifications, as well as an NVQ 3 Providing Energy Efficiency Services.

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Gerald joined CSE in September 2023 as the Head of Retrofit. In his previous role, he was a compliance manager and retrofit technical advisor to a social housing provider. Gerald is involved in initiatives in the South West of England to assist people with their energy bills and support retrofit measures. His goal is to enhance energy efficiency in homes, reducing costs for residents and contributing to a sustainable future. By promoting these measures and striving to ensure a just transition, Gerald is helping homeowners move away from reliance on fossil fuels.

Gerald holds a Level-5 qualification in Management and Environmental Management and is currently in his final year of studying for a BSc in Construction Project Management at the University of South Wales. His educational background and professional experience make him well-suited to lead CSE’s efforts in driving energy efficiency improvements and supporting local communities.

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Martin joined CSE in March 2002 and is a Senior Technical Project Manager. Martin’s main role within CSE is to manage a vast portfolio of projects including local authority support programmes, renewable energy feasibility studies and the management of energy audits within the private and public sectors. Martin has over 18 years’ experience researching sustainable energy and in technical consulting, following a career in engineering.

Martin holds an MSc in Renewable Energy Systems Technology from University of Loughborough and a BSc (Hons) in Environmental Science from University of the West of England. Martin is also a PRINCE2 qualified project manager, an NHER Surveyor and Assessor, and is trained ICA Technology of Participation facilitation techniques. He also has an HNC in Mechanical Engineering and served an apprenticeship at Rolls Royce.

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Karn joined CSE as a senior project manager in 2021 and became Head of Advice in 2024. He is managing a range of projects that include advising householders on how to reduce their energy use and fuel bills, and delivering low-carbon retrofit following the PAS2035:2019 framework.

Before joining CSE Karn spent six years at Jacobs/CH2M in engineering, project management and project development roles, primarily in the flood risk and transport infrastructure sectors. Prior to this he worked on low-income housing projects in Mexico and on developing innovative sanitation technologies and businesses in Peru. He has a degree in Civil Engineering completed at Imperial College London and L’Ecole Nationale des Ponts et Chaussees.

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Harriet joined CSE in 2013 as a Senior Project Worker, before becoming Project Manager in 2014. Harriet works on a range of projects which seek to support community groups, local authorities, planners and young people to engage with sustainable energy projects and develop low carbon policies.

She is an RTPI-qualified planner and has co-developed guidance on planning issues for several projects at CSE covering neighbourhood planning, rural landscapes and retrofit of heritage buildings. The projects that Harriet has managed have focused on developing more deliberative engagement methods and supporting community energy projects in low income communities. Harriet has a Human Geography MA from Edinburgh University, a Spatial Planning MSc from University College London, and a Social Science Research Methods MSc from Cardiff.

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Chloe has worked on sustainability in the built environment for over 13 years. She has a broad understanding of the sector gained from a range of roles. These include: at two local authorities working on local planning policy related to climate change; managing the energy and sustainability team for a large housing provider; as policy-lead for existing homes and sustainability at the national trade body for housing associations; and as a consultant leading projects around stakeholder engagement, policy, and guidance for a diverse range of public and private sector clients.

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Roy joined CSE in April 2017 to manage our environmental leadership programme for young people, Bright Green Future. Prior to this role Roy worked in animal welfare, marine conservation and the education sector.

Roy has an undergraduate degree in zoology from the University of Edinburgh, an MSc in Environment, Science and Society from University College London, a PGCE from the University of Nottingham and is a qualified Forest School Leader.

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Paola joined CSE as an intern in 2015. Her current role at CSE focuses on energy and related advice to households through telephone advice, home visits, casework and outreach events, as well as delivering training and managing CSE volunteers.

Prior to joining CSE, Paola worked with ethnic minority groups in Columbia, at the Just Ask advice team at the University of Bristol and as a volunteer at Refugee Action, where she liaised between asylum seekers and the Home Office, solicitors, health services and partner organisations. She has a Master’s degree in Human Geography from University of Bristol and a degree in Anthropology from Universidad Externado de Colombia.

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Katey joined CSE in March 2021 as a Project Officer, providing in-depth casework support to vulnerable clients and project management support to the delivery of the WPD Power Up Advice SW Hub.

Before joining CSE, Katey worked for the NHS and Social Services as an Occupational Therapist supporting people with complex physical and mental health issues.

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Neil is a chartered town planner with the RTPI, and joined CSE’s Planning Support Programme, focusing on the net zero agenda, in June 2022. He is also a qualified urban designer.

Neil leads the design and delivery of innovative and empowering approaches to planning that enable the fair transformation of local places at a pace and scale consistent with the climate emergency. He is currently working on the PLACE project for the Esmée Fairbairn Foundation, working with community partners to understand how they are using the planning system to advance their goals on energy and climate. Neil has significant previous experience of working in the public sector as a town planner, having worked in regional, sub-regional and local government since 2007. He has a BA (Hons) in Geography and a MA in Town Planning from the University of the West of England, and a PGCert in Urban Design from Oxford Brookes.

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Nick joined CSE in March 2018 to work on a range of our Home Energy Team projects. His role at CSE focuses on providing energy and related advice to households – particularly vulnerable people – through telephone advice, home visits, community events and other outreach. Nick also oversees CSE’s process to ensure funding through council schemes for measures like insulation and heating system improvements reach those most in need, and liaises with installers to ensure sound working relationships.

He has a PhD in natural sciences and is a member of the Institute of Environmental Management and Assessment.

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Natasha joined CSE in March 2021 bringing over 17 years’ experience as a PR, media, communications and campaigning leader with commercial and charity experience. Natasha began her career in a PR agency working on B2B construction campaigns including green roofing, insulation and cladding. In 2008 she moved to the not-for-profit sector with the long term career aim to remain within this area. Previously, Natasha was Head of PR at the Soil Association where she spent eight years working across the business and charity communication teams. Natasha has also worked in PR and communications for St Luke’s Hospice (Plymouth), Geometry PR, Somerset Activity and Sports Partnership and ERIC, the children’s bladder and bowel charity.

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Biography to follow …

Will joined CSE in September 2018 and is now working as an Energy Advisor. His role at CSE focuses on energy advice and support, relating primarily to households through telephone advice, home visits, casework and outreach events, as well as delivering training to organisations and groups. Will co-ordinates events and outreach for the Home Energy team and has helped to administer and organise grant funds.

Previously, Will owned and ran his own vintage clothing company and has a background in event co-coordinating work, he also worked abroad in several countries as an English teacher. Will has a Degree in English & American Literature from University of Kent.

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Emily leads CSE’s Social Research and Evaluation team. She is a social scientist with expertise on energy and climate transitions, public attitudes and perceptions, social justice, and carbon removal. She has a PhD in energy transitions and 10 years of professional research experience, as well as teaching climate and energy policy and social psychology at degree level. Emily joined CSE from Oxford University, with a track record of successfully managing interdisciplinary projects to deliver impactful research outcomes. She has published in top journals including Nature, and her research has been cited in more than 100 policy documents and reported by outlets such as New Scientist and Carbon Brief. She has acted as a technical advisor for bodies including the UK and Scottish Governments, UNEP, the IMO and Royal Society, and is on multiple editorial and advisory boards.

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Clare joined CSE in 2021 as an ACA qualified accountant with many years of experience working with charity finances. Clare’s role at CSE is to manage the finance function and provide support to the Head of Finance & Operations. Prior to joining CSE, Clare has worked as Head of Finance at the St Vincent de Paul Society and in charity finance audit.

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Ed joined the Household Energy Services team at CSE in August 2018.  In his current role as Advice Centre Manager he leads our telephone advice service, which provides free and impartial energy advice to households across the Southwest and Central Southern England.

Passionate about providing support to the most vulnerable in our society, Ed uses his experience in both the social care and energy sectors to promote sustainable behaviour change and achieve positive outcomes for households. Ed has a BA in Anthropology and French from the University of Sussex. He also holds a City and Guilds Level 3 qualification in domestic energy awareness.

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Shareen joined CSE in September 2015 and is working on a range of our Home Energy Team projects. Her role at CSE focuses on energy and related advice to households – particularly vulnerable people including low income families, the elderly and disabled people – through telephone advice, home visits and casework.

Shareen has an Msc in Environmental Science focusing on sustainable environmental management.

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Lisa joined CSE in 2002 and has extensive experience helping households who live in fuel poverty and in supporting vulnerable people. As a result of this experience Lisa now manages a range of advice projects for the Household Energy Services, including the innovative Bristol and North Somerset partnership project WHAM (now in its fifth year) and the Wiltshire Covid Recovery Fund on behalf of Wiltshire Council.

Lisa is also active in contributing to the development of other energy advice projects supporting households living in fuel poverty across the Southwest. Prior to working at CSE Lisa worked for Rethink supporting people with mental health issues and for the NHS as a research assistant.

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Dr Tom Hinton joined CSE as a software developer in June 2012. He has extensive experience in software development and design and a wide knowledge of machine learning and optimisation techniques.

He holds a PhD from University of Bristol, as well as a MEng and BSc in Computer Science, both from the University of Bristol.

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Sue joined CSE in July 2023 and has worked across different organisations as an HR manager with over 20 years experience. Her areas of expertise include, training and development, leadership development, wellbeing, benefits, diversity and inclusion, employee relations, employment law compliance, HR system implementation, along with organisational change.

Sue sees HR as people centric, and both challenging and rewarding: “Working at CSE with passionate and community-driven people supports my own personal values and drives my own passion to provide them with the support they need from an HR team.” Sue is an active associate member of the CIPD (Chartered Institute of personnel and development).

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Biography to follow …

Neil joined CSE in April 2020 as a software engineer. He previously spent three and a half years working on a variety of software engineering projects for a Bristol-based software consultancy, using a range of different programming languages and frameworks.

He has an MSc in Computer Science from the University of Bristol, and a BSc and MA in Philosophy from the University of Warwick.

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Annette joined CSE in 2012 and is a Project Manager. Before joining CSE, Annette worked as a sustainability consultant within the construction industry for four years. Annette’s particular expertise lies in the field of energy consumption in buildings, including data monitoring analysis.

Annette completed an MSc in Energy Policy at the University of Exeter in 2011 and also holds a BSc in Environment, Economics and Ecology from the University of York. She is also a qualified BREEAM Accredited Professional and Code for Sustainable Homes assessor.

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Details to follow …

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Bridget joined CSE in September 2009 and focuses on developing and supporting community energy and fuel poverty projects, engaging with a range of organisations using a community scale approach to bring about change. Previous work includes management of the Plan Local energy efficiency and Green Deal toolkit, the national Green Open Homes network and Levels and Moors Energy (community scale renewables). More recently she has led on aspects of our open data projects (including Open LV, Presumed Open Data, and 3D), looking at ways in which data can be used to accelerate decarbonisation.

Bridget has more than 20 years’ experience in project management and community development work in the public, private and voluntary sector, particularly within community projects and sustainable development initiatives. She has a BSc in Environmental Science from Southampton University.

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Alex joined CSE in October 2021 and will be the Stakeholder Engagement Manager within our Local & Community Empowerment Team.

Alex’s main role is to support meaningful consultation and secure the support and active participation of residents and communities in the many big changes that will be required to achieve net zero. Prior to this role, Alex has worked in a range of public and voluntary sector organisations and has a broad experience of designing and delivering community development and engagement projects in both rural and urban communities.

As a qualified trainer in Asset-Based Community Development (ABCD) and Community Organising he is a keen advocate for local people driving local change and is skilled in action learning, problem solving and culture shift. Alex has an undergraduate degree in Mathematics from the University of Exeter, a PGCert in Communities, Engagement & Enterprise from the University of Brighton and is a registered PRINCE2 Practitioner.

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Julia joined CSE in January 2020. Drawing on her diverse planning and environmental background, as well as experience in the renewable energy field, Julia supports local areas achieve their net zero ambitions, with an added focus on heat decarbonisation and district heating.

As part of that, Julia has been leading CSE’s research work in the local area energy planning (LAEP) space, from managing the production of our LAEP method for Ofgem in 2020 to delivering area-based net zero strategies and renewable energy studies for a range of local authorities across the UK. With a specialised interest in heat decarbonisation, Julia has also completed a number of heat network studies and masterplans for local government and is working with the Department for Energy Security and Net Zero (DESNZ) in developing the heat network National Zoning Model.

Julia holds a BSc in Tourism and Environment from London Metropolitan University and an MSc in Spatial Planning and Environmental Management from the University of Barcelona. She is also a PRINCE2 Agile Registered Practitioner and a proud member of the District Heating Divas.

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Cora joined CSE in 2016 as a member of the Household Energy Services team, starting as a phone advisor and caseworker before moving on to project management, and in November 2024 to Senior Operations Manager. Cora manages our advice line, which provides support in southwest England and is the first point of contact for many clients. Cora also has experience managing advice projects on behalf of funders, such as working with Ovo Energy to give advice to their customers and with Scottish & Southern Electricity Networks to support Priority Services Register eligible clients in SSEN’s southern region.

Before joining CSE Cora worked as an energy advisor with Dudley Metropolitan Borough Council, supporting vulnerable residents and providing tailored energy advice through home visits and over the phone. She has an MSc in Environmental and Energy Studies from the Centre for Alternative Technology. Her thesis was on the impact of community energy groups on the local uptake of energy efficiency measures, and as part of this she volunteered with Bedminster Energy Group in Bristol.

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David joined CSE in April 2024 as the Senior IT Manager. He has been working in the IT industry for over 25 years, having gained experience in all aspects on the support side from first through to third level, working from small charities through to large multi-national companies, across multiple countries.

In his role, David is the leader and decision maker in regards to IT, deciding and co-ordinating the strategical direction for the department.

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Details to follow …

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Kate joined CSE as a senior project manager in July 2012. She currently manages a range of projects across the West of England supporting householders to reduce their energy use and fuel bills while still keeping their homes safe and warm. Kate manages CSE’s volunteering initiative recruiting and training volunteers to work alongside trained advisors. She also manages projects engaging private landlords and associated MEES legislation.

Before joining CSE Kate spent ten years in management and development roles running behavioural change projects to reduce waste and to increase reuse and recycling. More recently she held a development role supporting services for disabled people and managing a peer support volunteer project. She has a degree in Business Studies from the University of the West of England.

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Jonathan joined CSE in March 2008 and works on new project development and fundraising within the organisation. He has over 20 years’ experience within the charitable sector, focusing on project management and fundraising, particularly in the conservation and environmental sector. Prior to joining CSE, Jonathan was a fundraising manager at the Soil Association, working on a range of sustainable food and farming projects, and was most recently at Bristol Zoo.

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Mark is a qualified Retrofit Coordinator and Assessor and use these skills to work on multiple retrofit projects within CSE. This work involves significant involvement in retrofitting domestic properties including reviewing assessment data, initial consultations with householders, developing improvement options and medium-term plans, liaising with multiple contractors to arrange work, monitoring the work in progress, and identifying and rectifying issues, handover to the client once complete, and evaluating on completion. Technical understanding of the built environment is a key factor within the process.

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Jamie has been managing advice projects and staff as part of our Household Energy Service (HES) team since 2008. He is currently responsible for the delivery of the Bristol City Council Tenants Energy Advice service. He also oversees the HES staff mentoring programme and leads the HES line managers group. Having previously been part of CSE’s finance and administration team Jamie became an energy advisor in 2002 providing face-to-face and over-the-phone advice to the public and was Advice Centre Team Leader from 2008-2015. From 2015-2021 he managed the Western Power Distribution Power Up Advice SW hub. Jamie has a key role in the development of CSE’s Household Energy Service customer database, and managed the redevelopment of CSE’s energy advice website and oversaw the production of the popular External Wall Insulation video.

Jamie has made numerous appearances on local and national radio. He has given live interviews on keeping warm in winter, cutting fuels bills and domestic renewable energy on both BBC Somerset and BBC Radio Bristol. Jamie has appeared on the panel of the BBC Radio 4 Money Box and Money Box Live programmes. In September 2021 Jamie celebrated 20 years at CSE. Before he joined CSE Jamie was the Local Finance Administrator for Community Service Volunteers (CSV).

Prior to this he worked for Bristol Cyrenians both at a day centre for homeless people and for several years in residential care, working with adults with mental health problems. Jamie has a BSc (Hons) Geography from the University of Plymouth.

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Claire joined CSE in June 2022 as a Senior Project Manager, focusing on retrofit projects. In her first year, she delivered projects including the Home Upgrade Grant scheme in Somerset and Bristol Heat Pump Ready Phase 1.

Claire has 10 years of experience delivering fuel poverty and retrofit projects. Before joining CSE, she worked for a local authority, managing a range of fuel poverty and retrofit projects including the Warm Homes Fund in Bristol.

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Anne is a non-executive director and university governor. Her executive career included 15 years at Nationwide Building Society, holding positions including Director of Financial Reporting where she led the team responsible for Nationwide’s external financial reporting and financial regulatory reporting, and Chief Internal Auditor. She was extensively involved in Nationwide’s inclusion and diversity agenda, and chaired the pensions governance committee. As well as financial reporting her areas of expertise include enterprise-wide governance, risk management and control, and leading business change programmes.

Anne is a Chartered Accountant and prior to joining Nationwide was a director at PricewaterhouseCoopers, where she specialised in retail banking and mortgage lending.

Anne became a CSE Trustee in 2012. Anne is also a non-executive director of Western Provident Association and an independent governor of Coventry University.

Anne was awarded an OBE for services to financial reporting and sustainable energy in the New Year’s Honours List 2019.

Shantha is CEO at Workfinder, a platform which connects talented diverse, young people with work opportunities at growing, innovative organisations. He started his career in the civil service, first on the fast track working on renewables policy in the DTI (2002) then HM Treasury’s climate change team (including the Stern Review). Shantha went on to work for NESTA then KPMG before joining Dyson in 2010 as Global Strategy and Product Director. He served as Dyson’s Europe Commercial Director. He joined ROLI, a music tech start up, as Chief Commercial Officer in 2019. He has a PhD in Molecular Biology. Shantha was appointed to the Board in October 2018.

Rachel is a dynamic and strategic leader with over 30 years’ professional experience in the public, private and non-for-profit sectors. She is passionate about environmental sustainability with a national and international track record in enhancing climate resilience and transitioning to a low carbon future.

Rachel has a particular focus on ensuring that the transition is just – that no communities are left behind and new opportunities are maximised for all. She has held lead business development and management roles in private and public sector organisations, and is currently Head of Energy and Environment, and wider environmental spokesperson for Ipsos UK.

Ariane has more than 20 years local government experience at county, district and unitary levels and has worked in the not-for-profit sector.

As a member of the Climate Action management team at Oxfordshire County Council, Ariane leads on partnerships and the transition to a zero carbon Oxfordshire. The county is currently the highest rated county council for climate action according to the Climate Emergency UK scorecard.

Ariane has led organisational change programmes and is an Executive Coach. She became a Trustee of CSE in June 2014.

Andrew is a widely-recognised expert in behaviour and social change, carrying out research for a wide range of public and voluntary sector clients.

Andrew has a background in advertising, followed by extensive experience – and formal qualifications – in market research. As an expert on behaviour change, he developed a new inter-disciplinary model of behaviour which was launched by The Scottish Government in 2013, and is now their tool of choice for maximising the public’s contribution to delivering a Low Carbon Scotland.

Over the years working on behaviour change and public engagement, Andrew has built up a reputation as an authority on using segmentation in the public sector. Between 2007 and 2012, he has acted as an independent advisor to Defra on segmentation models.

Most recently, Andrew acted as research director throughout the process of developing the Welsh Government’s Sustainability Audience Segmentation. Andrew continues to work on segmentation in the context of food-related behaviours (eg. with WRAP) and is completing a scoping study for the Department for Transport (with Aberdeen University) on developing a travel and transport-related segmentation model of businesses.

Andrew joined the Board of CSE in June 2014.

Elizabeth has worked in the environmental conservation sector for over two years, most recently as Education and Community Officer at Lincolnshire Wildlife Trust, having previously held internships with Shropshire Wildlife Trust and Hengistbury Head Nature Reserve. She has been part of CSE’s Bright Green Future programme for over seven years, both as a participant, mentor and Youth Advisory Board member.

Elizabeth holds a First Class BASc in Global Sustainable Development and Philosophy from the University of Warwick, where she held the role of a Student Ambassador and up graduating, was awarded the Citizenship and Leadership Award for her work on a university-wide project called Widening Participation. She was also Campaigns Coordinator for Warwick Student Action for Refugees Society.

William was Managing Director of Warm Zones community interest company until his retirement in March 2018. Warm Zones is a not-for-profit social enterprise wholly owned by national fuel poverty charity, National Energy Action (NEA). The company contributes to the achievement of NEA’s objective of addressing fuel poverty by delivering energy efficiency improvements and related services targeted at low income and other vulnerable households.

William was involved in the establishment of Warm Zones in 2000, was a founding director of the company and was appointed as full-time Managing Director in 2008. Prior to this he was Chief Executive of NEA for nine years having been initially appointed to the charity as Deputy Director in 1988. William has been a member of a number of government and industry fuel poverty and energy efficiency advisory bodies.

Before joining NEA he had extensive experience working in local government in housing management and the delivery of capital programmes, together with general community development. He has also been involved in a range of voluntary housing and energy projects.

William has a degree in economics and holds the Institute of Housing Professional Qualification.

Bill Hull is a Partner and Head of Commercial Services at national law firm TLT. He has worked as a lawyer specialising in renewables and energy efficiency for the last 25 years, advising on a range of commercial contracts, procurement and subsidies related matters across a broad client base. He has been recommended by Legal 500 since 2004.

Bill has particular expertise in advising on renewable energy projects across both the energy and public sectors and has advised on some of the most significant and high profile energy efficiency projects in recent years. He has also advised on projects relating to solar PV, off and onshore wind, hydro, biomass, anaerobic digestion and landfill gas generation schemes. He is recognised for his work as an adviser on UK Government and Scottish Executive programmes supporting energy efficiency and renewables.

Bill is regularly invited to speak at industry events where he has in the past commented on the opportunities for energy efficiency, renewable electricity and renewable energy supply.

Claire is an Architect & Associate at Askew Cavanna Architects, a practice specialising in low energy, sustainable and community focused projects. Claire leads on the practice’s public consultation and engagement processes.

Throughout her career Claire has worked predominantly with existing buildings and feels strongly that upgrading our existing built stock at pace is needed to significantly reduce our carbon emissions. To support this she holds a L5 Diploma (PAS 2035) in Retrofit Coordination and Risk Management from the Retrofit Academy, and sits on the Design West review panel which aims to promote excellence in architecture and urban design.

She is an active advocate for gender and racial equality, youth empowerment and social mobility in the built environment, as well as providing mentoring for young people via the RIBA, Social Mobility Foundation and Built By Us, and is an Equal Opportunity Ambassador for Babassa.

Jane Wildblood is a climate, energy and environmental sustainability strategic leader whose career has spanned senior leadership roles in local government and environmental campaigning at national and international level. She has a strong policy, management and delivery track record, and extensive experience of influencing decision makers and enabling council and community action.

Previously environmental sustainability, climate change and sustainable energy strategic lead for Bath and North East Somerset Council, Jane has a deep understanding of the strategic sustainable energy challenges facing local communities, particularly in the West of England  – from affluent heritage city to urban and rural poverty and inequality. In addition to her role as trustee of CSE, Jane also sits on the board of Bath & West Low Carbon Community Fund and the West of England Rural Network.