Our team of advisors offer free energy advice to help you stay warmer and healthier in your home.

Our friendly energy advisors cover a large area. It includes Berkshire, Hampshire, Isle of Wight and Wiltshire, most of Dorset, and parts of Oxfordshire, Buckinghamshire, Middlesex, Surrey, West Sussex Somerset and Gloucestershire.

We can help you with your energy bills, energy saving advice, what to do about damp and mould, central heating controls – and how to use them efficiently – as well as offer support if you’re in energy debt.

How to access free energy advice

Call our advice line now or fill in the form below and one of our energy advisors will be in touch.

Alternatively, if you’re a health or welfare worker and want to refer a client or patient, refer someone for our energy advice by submitting this form.

If you live in Berkshire, Dorset, Hampshire, Isle of Wight and parts of Oxfordshire, West Sussex or Surrey, we can offer energy advice on:

Help with your home energy use. Call us if …

• You’re struggling with your gas or electricity bills.
• You live in a cold, damp, or draughty home.
• You’re unsure how to use your heating system or find it confusing.
• Your heating system is broken.

Help with your energy bills and financial support. Call us if …

• You’re worried about being able to afford your energy bills.
• You owe money to your gas or electricity supplier.
• You have billing or meter issues with your energy supplier.
• You want to know how to access grants and financial support.

We can help you work things out with your energy supplier or help with funding for insulation or heating system upgrades.

Help with your water bill

Are you struggling with water costs? We can help with your water bill too …

Hear from those we’ve helped…

I’m so grateful for the support from the Centre for Sustainable Energy and the other organisations. Bego was kind and offered help without any judgment.

Read Mary’s story

And Husniya, a single mother of three, who was receiving threatening debt collection letters that were taking a toll on her mental health. Here’s how Cosier Homes helped.

Areas our energy advice covers

Cosier Homes energy advice supports homes in Berkshire, Dorset, Hampshire and Isle of White, and parts of Oxfordshire, West Sussex and Surrey.

Areas covered are shown on this map. If you’re unsure, please call our advice line for confirmation: 0800 038 6345. If you can’t get through please leave a voicemail. We usually return calls within five working days, though it can take longer when demand is high.

You can also email cosierhomes@cse.org.uk or fill out the contact form below. And don’t forget, we have lots of free energy advice on our website.

Fill in our contact form

The Cosier Homes Advice Service is managed by CSE and funded by Scottish and Southern Electricity Networks (SSEN). This project was previously called SSEN.