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Retrofit advice for homeowners


Helping you carry out energy-saving home improvements with confidence.  

CSE offers retrofit support to homeowners through a team of trained retrofit advisors.

In particular we provide a valuable service for people at the start of their retrofit journey and who are seeking initial advice.

A good first step is a straightforward phone consulation. This enables householders to understand and explore their options for retrofitting their homes without the need for an in-person visit. We currently offer this service within a number of local authorities in the South West.

Going forward, if you live in an area where we’re active, we can undertake a site survey of your home and, depending on your location and personal circumstances, refer you into a government funded schemes such as the Energy Company Obligation (ECO).


Our retrofit support and advice team are waiting for your call.

What happens during a retrofit phone consultation?

During a phone consultation, we offer insights into energy efficiency measures, renewable energy systems, insulation, heating systems, and other retrofit interventions. We explain the benefits and costs associated with different options, helping you make informed decisions. 

Through this one-to-one approach we can provide personalised recommendations and solutions based on your specific needs and circumstances.

To contact us, send us an email and we’ll fix up a time for a call.

CSE’s mission is to make retrofit advice accessible to a wider audience, empowering householders to act towards improving the energy efficiency and sustainability of their homes. All our advisers have completed a City & Guilds qualification in Energy Awareness, and have a Level-3 Award in Domestic Retrofit Advice from the Retrofit Academy


A tradesperson working in a loft space using a drill to install energy efficiency home improvements

Get in touch today

Send us an email and we’ll get in touch.


Councils, housing providers & businesses

We can help you improve the energy performance of your buildings and cut your heating bills.
Find out more

Community-led retrofit

There’s an important role for community groups in our journey to net zero.
Find out more