Advice leaflets in other languages
Many Arabic speakers, Poles and Somalis are relative newcomers to the UK and experience difficulties when it comes to ensuring their homes are adequately heated, insulated and ventilated, and also in dealing with energy companies. We hope that these leaflets can help remedy some of the most widespread problems, making homes warmer and healthier.
The leaflets are free to download and distribute, and we encourage you to share them widely. We’d also love to know how people use them, so drop us a line.
These are in Modern Standard Arabic, the form of Arabic used for most printed materials.
All our Polish translations also available in an easy to read format for those with low levels of literacy.
Preventing damp and mould
Kondensacja, wilgoć i pleśń – Jak sobie z nimi radzić | easy to read version
Reading gas and electricity meters
Gaz i energia elektryczna – Jak odczytywać liczniki | easy to read version
Tips to save energy and money
Jak oszczędzać energię i pieniądze – wskazówki [easy read only]
Many thanks to Talking Money, whose Polish speaking staff recommended topics for us to translate and proofread the final documents.
The easy-to-read leaflets meet European standards.
Our Somali language energy-advice leaflets address issues commonly faced by this community, many of whom subsist on low incomes and in poor housing.
Preventing damp & mould | Habka looga hortagi karo qoyaanka, dhedada ama uumiga keena
Digital Economy 7 meters | Cabirka korontada
Economy 7 | Dhaqaale 7
Heating your home with electricity | Ku kululeey aqalkaaga koranto
Insulating your home | Ka difaac Qabowga
Reading your meter | Aqri cabirka korontada
Setting a central heating programme | Qeybta laga maamulo kuleyliyaha
Using your gas central heating | Talaabooyin muhiin u ah, hab isiticmaalka kuleeliyaha gaasta
Top 10 energy saving tips | 10 talo oo Muhiim u ah korantada
In the past 12 months we have also produced two Somali language videos (with English subtitles): 'How to pay for your gas and electricity' and 'How to avoid damp and mould'.
These leaflets were kindly translated by Conwy Borough County Council.
Cold homes and health | Gwres ac iechyd
Draught-proofing | Atal drafftiau
Economy 7 | Economy 7
Energy monitors | Monitorau ynni
Getting the best from your energy supplier | Cael y gorau gan eich cyflenwr nwy neu drydan
How much electricity am I using? | Faint o drydan ydw i’n ei ddefnyddio?
Lighting | Goleuo
Night storage heaters | Stôr-wresogyddion nos
Preventing damp and mould | Anwedd, lleithder a llwydni
Room heaters | Gwresogyddion ystafell
Secondary glazing | Gwydr eilaidd
Energy efficient glazing | Gwydro effeithlon o ran ynni
The Polish, Arabic and Somali leaflets were produced under a grant from Awards for All, part of the Big Lottery Fund.
Priority Services Register
If you live in the green or blue areas, we can sign you up to your local priority services register if you're over 60 or you rely on electricity for medical or mobility reasons or you have a hearing or visual impairment or a long-term health condition.