Report to Citizens Advice Scotland
By Simon Roberts, Nicky Hodges and Stephen Strachan, CSE
April 2018

A study into the energy network operators operating in Scotland – SP Energy Networks, Scottish & Southern Electricity Networks and SGN.

This study’s particular focus was how the energy networks currently support consumers and how their role in Scotland can and should change in the future. This should be to ensure consumers, and particularly vulnerable consumers, are most effectively supported.

The study involved a literature review and a series of ten in-depth interviews with senior representatives of the network companies and other key stakeholders and experts.