For energy saving advice and support
in the Bristol and Somerset area:
0800 082 2234

SSEN Energy Advisor Programme

Everyone deserves a home which is warm, comfortable and affordable to heat.

Were are working in partnership with Scottish & Southern Electricity Networks (SSEN) to provide in-depth and tailored advice and support to residents across the whole of the company's Southern region – see map. (Scottish & Southern Electricity Networks is a Distribution Network Operator, responsible for maintaining the electricity networks supplying homes and businesses across central southern England and north of the Central Belt of Scotland.)

We're here to help anyone who may need help with energy bills or keeping warm at home, so please get in touch if you’re:

  • Struggling to afford your energy bills.
  • Living in a home that is cold, damp or draughty. 
  • Unsure about how to best use your heating system or find it confusing.
  • Interested in funding for insulation or heating systems..

We give free, impartial advice and support, including:

  • Keeping bills affordable with guidance on understanding fuel bills, payment options, and help with switching tariff or supplier.
  • Guidance on lowering your energy bills by making the best use of your heating controls, and how much electricity appliances in the home use.  
  • Practical advice on how to reduce condensation, damp and mould in your home. 
  • Income maximisation, including benefits entitlement, Warm Home Discount applications, water company discounts and managing energy debt.
  • How to access funding schemes for energy improvements such as insulation and heating systems, including broken boilers.
  • Signing up to the Priority Services Register, in order to access extra help and support during a power cut.

Get in touch today and one of our experienced advisors will see how we can help you.
Phone 0800 038 6345 (Monday-Friday, 9am-5pm)
Email ssenenergyadvisor@cse.org.uk

Alternatively, submit the form below. (If you'd like to tell us about someone you think needs our support - for example a client - please see further information and use the referral form on this page).

Covid-19: How we can help you during the crisis

Contact us if you live in South West England and would like advice on:

Topping up your prepayment meter  water & energy bills switching supplier benefits housing food banks & food delivery prescriptions befriending services debt ...

Complete the referral form

Priority Services Register

If you live in the green or blue areas, we can sign you up to your local priority services register if you're over 60 or you rely on electricity for medical or mobility reasons or you have a hearing or visual impairment or a long-term health condition.

Click here for details.

How we can help

Find out how we can help you with: