For energy saving advice and support
in the Bristol and Somerset area:
0800 082 2234

Contact us

Full contact details
For full details on how to contact us, including different phone numbers for specific programmes, and a secure contact form, click here.

Refer your client or patient
For a secure referral form for health sector staff, social care staff, council staff and other third-party organisations in Bristol, North Somerset, Somerset, Dorset and Wiltshire to refer clients and service users to us, click here.

British sign language
We provide a British Sign Language video interpreter service. Access it here.

Our address
St James Court, St James Parade, Bristol BS1 3LH
(Please note that we do not offer a drop-in service for energy advice.)

Switchboard 0117 934 1400
Advice line 0800 082 2234

‚ÄčMedia enquiries please contact

Priority Services Register

If you live in the green or blue areas, we can sign you up to your local priority services register if you're over 60 or you rely on electricity for medical or mobility reasons or you have a hearing or visual impairment or a long-term health condition.

Click here for details.