Centre for Sustainable Energy
3 St Peter's Court, Bedminster Parade, Bristol BS3 4AQ
(Please note that we do not offer a drop-in service for energy advice.)
Contacting us by phone
Before you ring us, please note that we can only give free home energy advice to householders in our area (broadly Bristol, Bath and Somerset) or who are customers or members of organisations with whom we have a contractual arrangement.
- Householders in Bristol, North Somerset and county of Somerset: call 0800 082 2234
- Householders in Bath and North East Somerset: call 0800 038 5680
- Customers of Ovo Energy: call 0800 408 6601
NB We wish we could extend our free telephone advice, but we simply don't have the resources to help people living outside our area or whom we are not funded to support. These callers should instead contact their local authority or the energy saving advice service on 0300 123 1234 (UK) or 0808 808 2282 (Scotland).
Need advice about saving energy? Want help with grants and support?
Send us a message and one of the team will get back to you as soon as we can*:
* We aim to respond to your enquiry within two working days.
Priority Services Register
If you live in the green or blue areas, we can sign you up to your local priority services register if you're over 60 or you rely on electricity for medical or mobility reasons or you have a hearing or visual impairment or a long-term health condition.
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