Priority Services Register

Your details

Do you or anyone in your household rely on electricity for home medical equipment? *

Please tick the box if you or someone in your household fits into any of the categories below:

Please provide us with any other important information that you would like to tell us below:

Data Protection

In submitting this form I understand that the information I have supplied will be stored by the Centre for Sustainable Energy (CSE) and shared with Western Power Distribution (WPD) or Scottish and Southern Electricity Networks (SSEN) for the purpose of adding my details to the Priority Services Register.

In submitting this form I understand that CSE will use your information to complete either WPD or SSEN’s own web forms for the purpose of providing Priority Services.

I understand that by CSE submitting SSEN or WPD’s web form SSEN or WPD may need to pass your details to a third party such as the British Red Cross, Local Authority or Emergency Services, in order to provide you with priority services.

CSE, SSEN and WPD will not use or pass your details to a third party for marketing purposes. If you have a nominated contact, you are giving your explicit consent for WPD or SSEN to talk to your nominated contact on your behalf when providing priority services. This may mean WPD or SSEN will share information about you and your electricity supply with them.

If you are a WPD customer in South Wales or the Midlands we will need to pass your details on to our partners at the Energy Saving Trust (Wales) or Citizens Advice (Midlands) for the purposes of signing you up to the PSR and providing additional advice if you have requested it. Find out more about how we will use your data here.

Please tick this box to confirm your understanding and agreement with the above statements

Other priority services

Electricity and gas suppliers can offer additional priority services which might benefit you. These include sending someone out to read your meter; moving your meters to a more accessible place; free gas safety checks; bills in large print or braille; a security password scheme.

Please tick this box if you would like SSEN or WPD to share the details you’ve given above with energy or utility suppliers, networks and meter operators so that you can be registered under their priority services, too.

Your details will NOT be used for marketing purposes.

Further help

There are many ways we can help you keep your home warmer and save you money on your energy bills. To find out more about what this will involve see how we can help, and for more information about how we will use your data, please see how we will use your information.

Please tick this box if you would like a member of the Home Energy Team to contact you to provide additional advice and support

Water companies

I have a medical condition which requires a constant water supply

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