Skip to main content

Your web browser is out of date. Please update it for greater security, speed and the best experience on this site.

Choose a different browser

Energy advice for first time bill payers

Advice and guidance for anyone new to paying energy bills.

Working out how to pay your energy bills can be a confusing process, especially if you haven’t done it before.

Whether you’re a student, a care leaver, recently bereaved or moving somewhere new, we can help you understand your options and feel confident to make the choices that are right for you.


Message us for free advice

You can send us a message on WhatsApp with any questions.

You can also call us to speak to someone directly if you’d prefer. Our friendly energy advisors are available Monday to Friday, 9am to 5pm.


Energy advice

Below, we’ve gathered some helpful advice around paying bills and understanding your energy use.

If you need help that’s more specific to your situation, please don’t hesitate to get in touch by sending us a message on WhatsApp or giving us a call.

Share this: