Coping with Cold

Films to help professionals tackle fuel poverty

Project duration: April 2013 to November 2014

Coping with Cold is a series of four short films produced to highlight the main causes and impacts of fuel poverty. With over six million UK households living in fuel poverty, it's essential that professionals who work in community settings have the understanding and awareness to be able to spot people who are struggling, and to know how they could help.

Funded by the Nationwide Foundation, filmed by The Rural Media Company and produced by CSE, the Coping with Cold series is aimed at these professionals. Health visitors, debt advice services, carer support groups and others will have access to short films drawing on the knowledge and experience of CSE, and the true stories of people who have found themselves living in fuel poverty.

For the film below, 'Living in fuel poverty,' we interviewed three householders who had received help in the past from CSE fuel poverty intervention projects and were happy to share their stories.

The films

1 | Understanding fuel poverty
An overview of the issue, its causes and its effects.

2 | Tackling fuel poverty
Ways to spot households in fuel poverty, and organisations that can help.

3 | Spotting the signs of fuel poverty: home visits
A CSE volunteer leads a demonstration home visit, showing things to look out for, questions to ask, and help that you can offer.

4 | Living in fuel poverty
People share real life experiences of fuel poverty and its effects on lifestyle, health and mental wellbeing. And the difference that receiving help has made.

The films are available on DVD, with an accompanying leaflet highlighting the key learning points from each film. Relevant organisations and professionals can get in touch to request copies. They are also available to view on our YouTube channel at

We'll be using the Coping with Cold films in our own external training for professionals, and we want to encourage other organisations to use the films as part of their own staff training on fuel poverty.

Coping with Cold is part of CSE's continuing work towards ending the misery of cold homes.

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