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Frank had been without heating or hot water for more than a year when he called our advice line. Here’s how we were able to step in and support him ...
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Our most popular energy advice pages to help people with increases in energy bills.
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New analysis reveals the true cost of extortionate increases in standing charges and the disproportionate impact on people on low incomes.
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Our Fuel Poverty Calculator has been updated to account for the new definition of fuel poverty: Low Income Low Energy Efficiency.