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Mary, who lives in Newbury, had been living without central heating for four long months. Not only was it cold and draughty in the depths of winter, i ...
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In our response to Ofgem’s consultation, we warmly welcome the government's promise to make sure the price of energy is the same for customers who u ...
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A real-life experience from someone who accessed our energy advice service.
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Frank had been without heating or hot water for more than a year when he called our advice line. Here’s how we were able to step in and support him ...