News
Ofgem’s Consumer Vulnerability strategy refresh
The transition to a green, smart and net zero energy system must not leave people in vulnerable circumstances behind.
Fuel poverty
Policy
Post pages tagged with "Fuel poverty"
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News
Louise's story
Louise contacted our advice service, worried about how her cold home was affecting her young children.
Fuel poverty Energy advice Impact stories -
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Calls for reduction in standing charges
We're advocating for substantial reforms to tackle energy affordability and support those most vulnerable to fuel poverty.
Fuel poverty Policy -
News
Winter Fuel Payment changes
Vulnerable households could be hit hard by the introduction of means testing for the Winter Fuel Payments.
Fuel poverty Policy -
News
The power of in-person energy advice
In-depth, face-to-face energy advice can create lasting change for more people in vulnerable circumstances.
Fuel poverty Energy advice -
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Affordability and debt in the domestic retail market
In the Centre for Sustainable Energy’s (CSE) response to Ofgem’s call for input into Affordability and debt in the domestic retail market, we s ...
Fuel poverty Policy Energy justice -
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Price cap levelisation: progress made but more work needed
Victory for vulnerable households who’ve paid an unfair premium for decades
Fuel poverty Policy Energy justice -
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The Mitchell's Story
Andy and Linda were recovering from cancer and other severe health problems but were living without heating or hot water...
Fuel poverty Energy advice Impact stories -
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New protections from forced prepayment meter installation
New Ofgem rules shield households from forced smart meter prepayment mode switches and installations, with a specific focus on protecting those over 7 ...
Fuel poverty Policy Energy advice -
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Preparing for power cuts
Severe weather can occasionally lead to power outages by bringing down power lines. It's a good idea to have a plan in case of power cuts...
Fuel poverty -
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Husniya's story
Husniya, a single mother of three, was receiving threating debt collection letters that were taking a toll on her mental health.
Fuel poverty Energy advice Impact stories -
News
Rising above political backpedalling: finding hope in climate action
CSE responds to the government's worrying announcement to delay vital action to combat climate change.
Fuel poverty Renewables Policy Community energy