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Affordability and debt in the domestic retail market
In the Centre for Sustainable Energy’s (CSE) response to Ofgem’s call for input into Affordability and debt in the domestic retail market, we s ...
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In the Centre for Sustainable Energy’s (CSE) response to Ofgem’s call for input into Affordability and debt in the domestic retail market, we s ...
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Victory for vulnerable households who’ve paid an unfair premium for decades
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Andy and Linda were recovering from cancer and other severe health problems but were living without heating or hot water...
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New Ofgem rules shield households from forced smart meter prepayment mode switches and installations, with a specific focus on protecting those over 7 ...
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Severe weather can occasionally lead to power outages by bringing down power lines. It's a good idea to have a plan in case of power cuts...
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Husniya, a single mother of three, was receiving threating debt collection letters that were taking a toll on her mental health.
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CSE responds to the government's worrying announcement to delay vital action to combat climate change.
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Mary, who lives in Newbury, had been living without central heating for four long months. Not only was it cold and draughty in the depths of winter, i ...
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Ongoing energy costs of around £2,000 per annum are simply unsustainable for people in fuel poverty struggling to pay their bills.
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We've been awarded the Vulnerable Customer Support award at the Energy Efficiency Regional Awards.
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In our response to Ofgem’s consultation, we warmly welcome the government's promise to make sure the price of energy is the same for customers who u ...
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Thank you to everyone who has supported our winter fundraising campaign. Here is a quick update.