We know there are lots of questions and myths out there about heat pumps, so we want to film and share some positive stories that focus specifically on improved comfort. To do this, we’re working with Retrofit West, a Community Interest Company (CIC) set up by the Centre for Sustainable Energy.

No experience needed or scripts to learn. We want to share real people talking about their homes.

Why we’re filming

Heat pumps are 3-5x more efficient than gas boilers and don’t rely on burning fossil fuels, so we want to encourage people to start moving towards decarbonising their heating systems. We know there are lots of questions and myths out there about heat pumps, so we want to share some positive stories that focus specifically on improved comfort.

When and where

Filming will take place at your home on an agreed upon date. We are looking to get these filmed as soon as possible so we can get them out there, so think about your availability in September/October. We’ll agree on a time, and the whole visit will last between 2-5 hours, depending on your home and how much you’d like to share.

What’s the process?

We will begin shortlisting from our expression of interest form. Once shortlisted we will reach out for an intro call and book a date in for filming. If we haven’t contacted you, you haven’t made the shortlist, but we may reach out with alternatives.

What we’ll need from you

You’ll need to open your home to us for the day and be willing to talk on camera about the difference your heat pump has made. You don’t need any media experience or training; we want real people telling real stories. On the day, we will coach you, so there’s no need to prepare a script or worry about what to say.

On the day itself, it will be a small team from Restless Stories.

Consent and usage

The footage will be used across Retrofit West and CSE’s channels as well as advertising. This may include billboards, radio, social media, website, and events. The assets will be made public at some point so others can use them such as local authorities or energy initiatives and community groups nationwide. We will ask you to sign a consent form in advance. We will only use first names and city. We will send you a copy of the film once it is completed and invite you to share it on your own channels.