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Warmer Homes Advice and Money (WHAM) Energy Caseworker

Salary: £25,953 rising to £28,520 after 6 months probation
Closing date: 5pm on 14 February 2024

We’re looking to recruit an Energy Caseworker to join our Household Energy Services team on the Warmer Homes Advice and Money (WHAM) project.

We help people stay safe and warm at home with bespoke energy advice. You’ll deliver advice and support to households across Bristol, B&NES and North Somerset, both over the phone and through home visits. You’ll support people over an extended period – what we call casework.

We’re looking for someone with two or more years of experience in giving advice or helping others. You’ll have strong customer service skills, personal resilience and boundaries. The role also includes a significant administrative element, so accuracy and attention to detail are key.