WHAM - Warmer Homes, Advice & Money

Working in partnership to solve poverty in Bristol

Project duration: July 2017 ongoing

The WHAM project will kick off this July with an innovative new model for supporting Bristol’s most vulnerable residents – giving advice on energy, money, and carrying out home repairs. We’re working together with Talking Money and WE Care & Repair to provide a comprehensive service to Bristolians living in fuel poverty and financial hardship.

This four year project will employ two caseworkers to work across all three organisations. These caseworkers will be a single point of contact for people using the service.

The support offered by the three core organisations will cover:

  • Budgeting advice
  • Income maximisation checks to make sure people are receiving any benefits or financial support they are entitled to
  • Energy advice including dealing with fuel debt, switching tariff or supplier, using heating systems efficiently
  • Basic home repairs and improvements

The project will also use CSE’s, Talking Money’s and WE Care & Repair’s strong local connections to refer clients on for in-depth help with other local organisations such as The Matthew Tree Project and Bristol Aging Better.

“We’re so excited to be launching this project because it’s the first time that Bristolians will be able to access these services from a single point. That will make it much easier for people to get the help they need and hopefully make sure that fewer people “slip through the cracks”. We want everyone to be warm, well, safe at home, and not having to cut back on food or other essentials. Hopefully this project will go some way to achieving that.” said Lisa Evans, CSE’s project lead.

The project will also recruit and train 15 volunteers and train local voluntary groups to spot people who might need help and refer them on to a relevant organisation. The project will give help to those on a low income, single parents and unemployed people living within the private rented sector.

For further information contact:

Lisa Evans | 0117 934 1402

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