Winter Warmth Club

Keeping Bath & North East Somerset warm over the winter

Project duration: January 2013 to March 2013

CSE has been helping some of the most vulnerable people in Bath & North East Somerset to stay warm during this cold winter. The Winter Warmth Club is a project funded by the Department of Health and delivered with Bath & North East Somerset Council's Housing Services department.

A wide variety of support

In partnership with West of England Care and Repair, British Red Cross, Age UK and Curo Housing, the area's major social housing provider, we have been able to offer a variety of help and advice, particularly aimed at older people and those struggling with fuel poverty. By calling CSE's Home Energy Team, people in the area have been able to access:

  • Discounted heating repairs and improvements - using trusted contractors to repair heating and hot water systems
  • Supplying oil-filled radiators if heating can’t be reinstated quickly
  • A referral to get funding for energy efficiency improvements like loft insulation
  • Winter safety checks
  • Draught proofing – doors, windows, chimneys, loft hatches, etc.
  • Loft clearance in preparation for insulation
  • Path clearance
  • Hot water tank or pipe lagging
  • A personal visit from Red Cross staff or volunteers
  • Advice on benefits, grants and services that can help
  • Advice on fire hazards from Avon Fire and Rescue
  • A free Healthy Homes pack, containing essentials for winter weather and power cuts

CSE's Phillip Morris said, ‘The really great thing about this project is that because of all the partners involved we can give a whole range of support to the most vulnerable people – from someone simply coming to your home and taking the time to talk through your options to stay warmer, right up to support to get funding for improvements, advice on benefits and even free temporary heating replacement if your heating breaks down.’

Open House

As part of the project, CSE is also running an Open House in Bath between 12 March-27 April. Visitors can chat to energy advisors and pick up valuable tips about how to keep their homes warm and save money on their energy bills.

In the context of a real home, advisors demonstrate how to take meter readings, set central heating controls, explain practical measures to address condensation and damp, and show how making small changes in the home can result in savings on fuel bills. Each visitor can take home information leaflets and a free thermometer card and magnet, with the first 100 receiving a free Winter Warmth pack.

Visit the Open House:
56 The Hollow, Twerton, Bath BA2 1LZ (map)
12 March-27 April
Tuesday (late night opening): 3-7pm
Wednesday-Saturday: 10am-2pm

Fuel poverty training

Throughout the project, CSE has been delivering a number of fuel poverty training sessions for front line workers. Atendees have learnt about the causes of fuel poverty, its impact on health, and how to spot when somebody is in need of energy advice. CSE is also offering training sessions for Curo Housing tenants on how to draught-proof their homes and how to better understand their fuel bills.

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