Reflecting on WHAM

26 March 2021

Last Tuesday (22 March), we were delighted to welcome 71 invited guests from a wide range of organisations to an online event looking back at the success of WHAM (warmer homes advice and money).

A recording of the event is available here:

The event – ‘Tackling fuel poverty through partnerships and perseverance’ – heard how since its beginning in 2017 WHAM has supported 2,354 householders living in fuel poverty to:

  • Improve their knowledge of how to monitor, check and pay energy bills and manage energy use more efficiently.
  • Improve the warmth, comfort, safety and security of their home.
  • Reduce debt and make finances more resilient.
  • Ensure households are receiving the benefits they are entitled to.

WHAM is supported by a fantastic range of organisations: Talking Money, Bristol City Council, Bristol Energy, Quartet Community Foundation, We Care and Home Improvements, Bristol Energy Network, Citizens Advice, North Somerset Council and AMS electrical. Working in partnership, we can share skills and expertise, avoid duplication, and do our best to ensure that no client falls between the cracks.

We heard from many of our partners including Talking Money, Bristol City Council and We care home improvements, as well as beneficiaries of the project who had recorded video clips in which they explained what the project had done to make their lives easier. One of these said: ' I was so impressed with the professionalism and duty of care. You never think this will happen to you but when it does it's like, WOW people out there do care."

 A wide range of topics was discussed from the impacts of cold homes on health, to the effect of Covid19 on services and how they have adapted. The event was a chance to reflect on our successes, and think about the potential funding opportunities going forward.

Ian Preston, head of Home Energy Services at CSE, said “We’d like to say a massive thank you to everyone who attended the event and to our amazing partners for their enthusiasm and support for the project.”

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