Heat, eat, talk

A financial package to help vulnerable clients in the South West get through this winter ...

5 November 2020

CSE is one of 100 charities to have been awarded funds from Barclays UK Covid-19 Community Relief Programme to offer support to vulnerable clients this winter.

This support will enable us to distribute 550 ‘Heat, Eat, Talk’ financial support packages to the very poorest households across the South West that access our advice services, helping to meet their immediate needs in a time of crisis.

The packages will offer vouchers for home heating, buying essential groceries and making necessary phone calls to a total of £150. A trained advisor will work with each household to tailor the support to the particular needs of each household.

As well as these, we'll also offer energy advice to clients which will make their Heat, Eat, Talk support to go further as well as helping them to stay warm in their home. This will include checking for other financial support that is available to them and support in case they're in debt to their energy or water company.

CSE's Sonia Pruzinsky is managing the project, and said: “This winter, we'll all be spending a lot more time at home. This unfortunately means higher energy bills and potentially higher food costs and phone charges too, from not seeing family and friends in person. It's going to be tough for everyone but it especially so for those on low-incomes who simply cannot afford to have their outgoings increase and may have to choose between heating or eating. These financial support packages will be targetted at the very poorest people in our community and will help them get through this particularly difficult time.”

This large contribution to CSE's work is part of Barclays' £100m Community Aid Package announced back in April, to support charities that are helping people and communities most impacted by Covid-19. Some £10m of this has been donated through their 100x100 Covid-19 Community Relief Programme, with CSE being one of 100 UK charities each receiving a donation of £100k.

Nigel Higgins, Barclays Chairman, said: “Covid-19 has created an unprecedented social and economic impact in the UK, with many people experiencing greater hardship due to the crisis. Incredible charities, such as CSE, have been playing a vital role in the UK’s response to the pandemic, ensuring urgent help reaches those most in need of support. As a bank we have been doing all we can for our customers, clients and colleagues, and we hope that by partnering with CSE and many other charities, as many people as possible are supported.”

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