Easing the burden for Wiltshire households struggling with the lockdown

14 May 2020

CSE has been awarded £5k from Wiltshire Community Foundation for a 6-month enhancement to our Warm & Safe Wiltshire project to support struggling households in Covid-19 across Wiltshire and Swindon.

To those in crisis we can offer emergency prepayment meter top-ups and mobile phone top-ups, and, where there’s no heating in the home or homes are heated inadequately, oil-filled radiators.

We will offer in-depth casework around managing energy bills and keeping warm, as well as helping individuals access additional support during this time to suit their needs, such as prescription services. We’ll be engaging with organisations who we have existing relationships with, for example, foodbanks and pharmacies to let them know that we are still operating as a service, as well as reaching out to mutual aid groups and community support groups who have launched in response to Covid-19.

CSE's Shareen Elnagy said: "The lockdown has proved to be an exceptionally difficult period for some of Wiltshire's most vulnerable households. Many have their already low income falling further, and those with mental or physical health conditions face additional stress and anxiety. We're pleased to be able to do what we can to support people during this very challenging time, and hugely grateful to Wiltshire Community Foundation for making this possible."

CSE has adapted the way we work, so we can support our clients during the pandemic. If you would like advice on any of the topics below – and you live in the South West of England - please complete the referral form here and we'll be in touch as soon as possible.
Topping up prepayment meters | water payments | energy bills | switching supplier | benefits advice | housing | food banks and food delivery | prescriptions | befriending services | priority services register | debt advice.


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