Rachel is a Heat Hero

CSE’s nominee receives award at House of Commons

8 September 2016

Yesterday (7 Sept) at the House of Commons, our nominee, Rachel Kent of Wiltshire Council, received her NEA Heat Hero award from Andrew Murrison MP, the member for South West Wiltshire.

The awards are presented yearly by the fuel-poverty charity National Energy Action. For 2016, there are 15 Heat Heroes from across England and Wales, people who have been recognised as having gone above and beyond their role, whether through work or voluntary activities. 

Rachel is a public health specialist at the council and we’ve been working with her closely to build a single-point-of-contact cold homes referral service for the health service in the county in a service called ‘Warm and Safe Wiltshire’.

Everyone at CSE sends their warmest congratulations.

CSE’s Phillip Morris put forward the nomination. “As a result of Rachel’s fuel poverty work, the Warm and Safe service has grown exponentially in the number of customers it supports, and people phoning now receive holistic cold homes and fuel poverty support.

“She has used her position in public health to build partnerships that could allow organisations like us, to reach many more people in need of advice to warm their homes and minimise cold-related health impacts – a key recommendation of last year’s NICE guidance.”

Rachel's achievements include:

  • Creating a partnership with the fire service in Wiltshire, which means simple energy efficiency measures are installed in homes free of charge.
  • Connecting with the Royal College of GPs, who are delivering the cold homes referral pilot in Wiltshire, with more than 20 GP practices already signed up to make referrals.
  • Bringing in £300,000 of energy efficiency and cold homes support funding for Wiltshire, in partnership with others, to support residents in fuel poverty.

Rachel (2nd left) and other Heat Heros yesterday. You can read about all the winners here.

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