Are smart pay-as-you-go meters right for your clients?

Free half-day training for housing providers and support services

24 April 2015

CSE is facilitating two repeat half-day training sessions for UK housing providers and relevant organisations to explore the benefits and challenges of smart prepayment (pay-as-you-go, or PAYG) meters for their clients and beneficiaries.

4 June, 9.30am-12.30pm | 16 June, 1.30-4.30pm | The Greenhouse, Bristol BS3 4NA

There will be a large scale roll out of smart meters by energy suppliers over the next 5 years as part of a government intiative to reduce energy demand. Households will receive in-home displays (IHD) that show real-time electricity and gas use, enabling them to make informed decisions about their energy consumption. CSE is working in partnership with seven EU countries to raise awareness amongst consumers on smart metering and effective use of IHDs. The USmart Consumer project will also trial innovative services in partnership with energy suppliers and service providers to encourage demand reduction.

At present, prepayment customers often find themselves at a disadvantage in the energy market, e.g. from a lack of competitive tariffs, inaccessible top-up points and disconnection (through problems with payment equipment, or self-disconnection). This can lead to under-heating of homes, and can be dangerous for those with health conditions.

Smart prepayment meters remedy some of these challenges. They also deliver advantages that may make them appeal to a broader sector of energy consumers: real-time information on energy use and flexible top up options that put people in control of their fuel consumption and bills.

This workshop will:

  1. Introduce the wider context of smart metering in the UK
  2. Explore what a smart prepayment meter is and what it can do for your clients
  3. Share the services on offer with smart prepay: new ways to pay, budgeting and managing energy use
  4. Discuss the benefits and possible challenges of smart prepayment meters for your organisation and client group. Would you recommend smart prepay to your clients? If so, what resources and support would be useful? 

Who is this training for?

This training will be of particular interest to:

  • Consumer associations
  • Debt and advice agencies
  • Energy advisors
  • Organisations that support vulnerable adults and families
  • Housing associations
  • Local authority housing teams
  • Private landlords associations
  • University accommodation staff

Training is FREE and available on a first come first served basis.  Numbers are restricted to two places per organisation in the first instance.

There are two repeat sessions. To book, select the link for your preferred date.

Thursday 4 June 9.30am-12.30pm

Tuesday 16 June 1.30-4.30pm

For more information contact Karen Smith | call 0117 934 1405 | email

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