Liz and Isobel tackle Somerset fuel poverty
Help is on hand thanks to our new caseworkers
4 February 2014
WISH - Warmer Improved Somerset Homes - is our much-loved fuel poverty programme that has been helping people in Somerset since 2006.
For the next three years, we're making the service even better with the introduction of two dedicated WISH caseworkers based in Somerset.
CSE’s long history of providing home energy advice has taught us that people are more likely to take action if they receive face-to-face advice (especially during a home visit) from a known and trusted source.
That's why our caseworkers are now on hand to speak to people in Somerset, and are based at trusted local partner organisations. They are Liz Dagger, based at Somerset Care & Repair in Shepton Mallet, and Isobel White, based at the Community Council for Somerset in Taunton.
They’ll provide an in-depth advice service on all aspects of fuel poverty (housing, energy efficiency, benefits and dealing with fuel debt), largely face-to-face, through home visits, case work, client follow-up, and events, and they'll be supported by a team of trained local volunteers.