Can you help people Keep Warm in Bristol?

Free training for community and voluntary sector workers

29 February 2012

With the link between cold homes and poor health stronger than ever, community and voluntary sector workers who make home visits are now being offered the chance to recognise the signs that someone is struggling – and help take action.

CSE are inviting people to take part in a free Keep Warm in Bristol training session at 15:00 on Tuesday 27 March. The session is open to anyone who interacts with the public or goes into their home, such as carers, volunteers, council workers etc.

The session, which will enable participants to recognise the signs and refer people for help and advice, will cover the causes of fuel poverty; the link between health and fuel poverty; what to look for (i.e. the ‘triggers’ – those things you hear or see that make you realise that a person may need help); the services and support available for households and help with understanding the referral process.

Verity Saunders is the project manager at CSE. “People aren’t always forthcoming with their daily struggles and problems, and many people have the attitude that they “just have to get by”, but there are plenty of tell-tale signs that anyone making a home visit can look out for – folded up blankets in the living room, curtains drawn in the day, supplementary heat sources on display and furniture arranged around the fireplace.

“Individually, these might not seem much, but altogether they suggest an individual or family that is struggling with the cold, and more than likely their health, too.”

The training aims to:

  • Ensure practitioners visiting other people’s homes or having regular contact can support their clients with home energy issues
  • Provide attendees with a basic understanding of what can be done and the grants and subsidies that exist to help people
  • Ensure attendees know how to refer clients for further in-depth support from CSE, whose case-workers can carry out home visits and provide in-depth support
  • Enable older people or households with young children to live more happily and healthily in warm homes whilst saving energy and reducing their energy bills

To book a place for free on the training course, which takes place at CSE’s offices in Bedminster, Bristol on 27 March, contact Kirsty Mitchell on 0117 934 1400 or email

Photo: by triffitttriffitt /

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