Skip to main content

Your web browser is out of date. Please update it for greater security, speed and the best experience on this site.

Choose a different browser

HOMEflex shortlisted for Net Zero Engagement award

Dark blue background with white and red writing that reads 'utility week awards 2023'.

We’re thrilled to have been part of this project which sets out best practice standards for flexibility service providers. 

We’re delighted that HOMEflex, a project dedicated to ensuring inclusivity, transparency and fairness in domestic energy flexibility services, has been shortlisted for the Net Zero Engagement award at the Utility Week awards 2023. Congratulations to Scottish and Southern Electricity Networks (SSEN) and Flex Assure who led the project.

The Centre for Sustainable Energy (CSE) led consumer research for the project. Our research informed the recently published HOMEflex Code of Conduct, which lays out rules for demand flexibility service providers to ensure their services are inclusive and accessible to everyone, especially vulnerable people. It’s great to have contributed to this important piece of work and to have been able to bring customers’ voices into the process of designing the code.

HOMEflex qualitative research

Our research centred around consumer concerns, including data collection and inclusivity.  The key findings were:

Read the full report here.

The Utility Week Awards

The Utility Week Awards celebrate organisations and projects within the energy and water sectors that put customer welfare and environmental goals at the heart of their work.

Nominees for the Net Zero award must show a strong commitment to sustainability and demonstrate their work:

To reach net zero, our future energy system must rapidly become smarter and more flexible. CSE’s Smart and Fair programme is dedicated to ensuring this is a just transition so that no one is excluded from its benefits.

Share this: