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2023 annual review

The cover of the annual review showing a woman laughing
3 November 2023

After a difficult 2021-22, it’s extremely encouraging that we’re now in a very good place, both financially and structurally.

Well, that was quite the year …

The cost-of-living shock and general economic hardship. Unprecedented energy price rises followed by an equally unprecedented government intervention in the energy market. Record fuel poverty levels. Not to mention the two changes of prime minister and administration.

Yet against this background, CSE continued to deliver remarkable work. Our income increased by 40% to over £6m, we expanded our staff team, and our impact grew.

Dive into the details here (PDF, 3MB).

Our 2022-23 report is more than just a reflection of our year: it’s a testament to the impact and innovation achieved in all areas of our work.

Our income increased by 40%, and we expanded our staff team to over 100 people.

Our advisors gave direct advice to nearly 19,000 people, and we provided them with support collectively worth over £7m.

CSE took the significant step of setting up a new community interest company, Retrofit West. It will focus on accelerating net-zero home retrofit across the West of England.

We refined, tested and rolled our Future Energy Landscapes approach – helping local planning authorities to develop ambitious policies for renewable energy development.

We led consumer and stakeholder research for HOMEflex, helping to develop a national code of conduct for the domestic flexibility market to ensure consumer protection keeps pace with market innovation.

Pioneering lasting change

With fuel poverty at record levels, and net-zero increasingly recognised as an economic opportunity, the need for CSE’s work is greater now than ever.

Janine Michael, CSE’s Deputy Chief Executive, said “We’re grateful to all our funders and partners for their continued support. Your support not only drives our mission but continues our work championing social inclusion and fairness in the context of the net zero transition with research, analysis and policy work”.

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