For energy saving advice and support
in the Bristol and Somerset area:
0800 082 2234

Covid-19: How we can help you during the crisis

We have adapted our advice to better support our clients during the pandemic. If you would like advice on any of the topics below – and you live in the South West of England - please complete the referral form and we'll be in touch as soon as possible.

  • Topping up prepayment meters
  • Gas, electricity and water bills
  • Switching supplier
  • Benefits advice
  • Debt advice
  • Housing
  • Food banks and food delivery
  • Prescriptions
  • Befriending services
  • Priority Services Register


Priority Services Register

If you live in the green or blue areas, we can sign you up to your local priority services register if you're over 60 or you rely on electricity for medical or mobility reasons or you have a hearing or visual impairment or a long-term health condition.

Click here for details.

Need more help?

Depending on where you live and who you buy your energy from, we can help you with grants and support.

Contact us

Need advice about saving energy? Want help with grants and support?

Send us a message and one of the team will get back to you as soon as we can*:

Data Protection: The information you provide on this form will be used by the Centre for Sustainable Energy to contact you in order to give you impartial energy advice. If you’d like to know more about how we use this data please see our privacy information.

* We aim to respond to your enquiry within two working days.