For energy saving advice and support
in the Bristol and Somerset area:
0800 082 2234

Our support for Ovo and Boost customers

CSE provides free and impartial energy saving advice for householders to customers of Ovo and Boost to help you lower your bills and keep your home warm. This includes advice on:

  • Appliances that use a lot of electricity.
  • Using heating controls efficiently.
  • Accessing grants for heating and insulation.
  • Types of renewable technology that are available.
  • Damp, condensation and mould.

Contact our advice team for more information and support. You can give us a ring, email or use our online form.

We're open 10am–4pm Monday to Friday.


If you're a customer of Ovo:
call: 0800 408 6601 or email: ​ovo@cse.org.uk


If you're a customer of Boost:
call: 0800 038 5688 or email: ​boost@cse.org.uk


Priority Services Register

If you live in the green or blue areas, we can sign you up to your local priority services register if you're over 60 or you rely on electricity for medical or mobility reasons or you have a hearing or visual impairment or a long-term health condition.

Click here for details.