Telephone Energy Advisor

Salary: £21,324
Closing date: 12 noon on Wednesday 3 February

We are seeking to appoint a Telephone Energy Advisor for a fixed term contract until March 2022. The new role will be part of our Household Energy Services team. The ideal candidate will be an excellent communicator, with an enthusiasm for giving advice about household energy efficiency and income maximisation. The post-holder will be someone with the ability to cope with sometimes distressed or vulnerable clients in crisis, who is keen to be part of a busy team at the forefront of CSE’s work.

The main focus of this role is provision of our Western Power Distribution (WPD) Power Up project, our Home Energy advice line and any new telephone advice services that become available. This will involve providing accurate and appropriate advice on all aspects of home energy efficiency. The role will also involve general administrative tasks including data inputting, updating customer records and the sending out of post-advice follow-up material.

To apply: or find out more, download a full job description and application form below. Choose from PDF or Word versions.

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Please note we do not accept CVs.

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