Home Energy Basics for CERT Assessors

Course contents

This is a one-day course that covers all the basics required in order to conduct door to door surveys for householders that may be entitled to receive free or discounted energy efficiency grants through CERT (or similar) schemes. The course covers:

  • defining fuel poverty
  • heat loss and insulation
  • heating and hot water systems
  • the Warm Front grant
  • benefits overview
  • working door to door

Who is the course for?

The course is designed for anyone who may be working door to door in order to gather information from householders to enable them to benefit from grant schemes for energy efficiency measures. This may include staff or volunteers from: local authorities, warm zones (and similar) schemes, voluntary agencies.

Aims and learning outcomes

The aim of the course is to give participants an introduction to energy efficiency measures for the home, eligibility for grants available and the ability to work effectively and safely when visiting householders on a door-to-door basis. By the end of the day, you will be able to:

  • define fuel poverty and recognise its causes
  • identify the main areas of heat loss from a home, and describe appropriate insulation methods
  • distinguish the different methods for heating and hot water in a home
  • explain any relevant energy efficiency grants (e.g. Warm Front), and have an understanding of the benefits that determine eligibilty
  • communicate clearly to provide good customer service
  • minimise personal risk when conducting visits and plan for possible dangers

This course can be delivered as an in-house course tailored to your organisation  |  There are no scheduled courses at the moment  |  Want to know more? Contact Ruth Cole.

Back to CSE training courses